List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Maintain business website and contents | 1.1 Establish personnel policy and procedures for managing access and changes to aspects of business website 1.2 Design and start training program for teaching staff how to use procedures and policies as well as making changes to business website 1.3 Evaluate and test site-analysis software on non-live server to verify features and functions are safe for use on live server 1.4 Generate site summary reports in line with organisational quality management program or guidelines 1.5 Review reports found to have generated security flaws 1.6 Check links for functionality and ongoing relevance 1.7 Modify web pages according to changing business requirements and analysis of site summary report 1.8 Maintain and debug database information according to site and information requirements |
2. Maintain business security of website | 2.1 Establish security response procedure to control information placed on business website by developers, designers and end users 2.2 Develop security plan 2.3 Test site security according to organisational requirements of security plan 2.4 Maintain site security using information from security vendors and technical media outlets |
3. Monitor business website performance | 3.1 Select server analysis tools with reference to organisational requirements and range of functionalities requiring monitoring 3.2 Determine business website load metrics and performance indicators in line with organisational requirements 3.3 Measure business website server performance with server analysis tools 3.4 Identify and document business options for performance improvement 3.5 Submit website server performance reports to client |
4. Undertake capacity planning | 4.1 Determine future peak volumes by measuring page usage and volume access 4.2 Develop upgrade program to deal with increasing load and performance issues 4.3 Set performance benchmarks to take into consideration possible future scenarios for each load metric 4.4 Determine options for upgrade path for equipment needs based on research and business website performance growth forecasting |
Evidence of the ability to:
evaluate and test site-analysis software
test and maintain website security
design and implement a staff website maintenance training program
monitor website performance
develop an upgrade program to cater for business website performance growth
prepare documentation for:
security plan
training program
website server performance reports
upgrade program.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
explain the notion of bottlenecks in data flow and methods for correction
outline electronic commerce modelling language (ECML)
summarise queuing systems
explain standard generalised markup language (SGML) and associated standards
summarise user request classes
outline the principles of website architecture
summarise website security issues
explain workload metrics.
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the website technologies field of work, and include access to:
site servers and web servers where tasks may be performed
a business website
site server and analysis software currently used in industry
requirements and business planning documentation.
Assessors must satisfy NVR/AQTF assessor requirements.